First off-do you use a landline or a cell phone or a combination of the two? Do you have a need for conference calling, or a stable and reliable HOLD and possibly a transfer button if you have more then one employee? Is the internet a big part of your business? Is internet speed very essential to your business? What type of space do you have available for the equipment? Do you mostly sell on line and do you also have a separate “store” where people can come in and purchase the items you sell? If you have a physical store would you like TV service so that people will not get fidgety or bored while they wait for help? (Every bank lately has the news going and I have to admit I find myself watching while I stand in line-it does make the wait easier). Most important—if something suddenly does not work—how long will it take for the company to fix it and how much extra will the SERVICE plan cost.
When you start talking to the various companies’ sales people every last one of them makes their company sound like the best! Hey, they are paid to sell! It is your job to weed through the sales hype and get the options which are right for your business at a price you can afford. Never be afraid to tell that sales person you would like to shop around and will get back to them when you have made your decision. There are lots of companies and if you answer the questions I posed up above honestly you will find a good if not perfect fit for your company. And try to be patient when they keep calling you to see if you have decided yet—they are trying to make a living just like you are!
All opinions expressed are my own honest opinions. For more information please check my Disclosure Statement.